![]() ![]() “Yes, refresh the page.” or “No, stay in the app.” If the error message has a “yes,” “no,” or “cancel” action button, consider adding an action word after it. Even if they don’t read the whole error message, they should be able to easily see which option to choose in order to solve the issue. The action buttons for your error messages should be very clear to users. Users know what the problem is and what they need to do to fix it.Ģ. Sure, it’s a short message but does it tell users anything at all?Ĭlear, concise, and empathetic messaging from Spotify. Just remember that less is more and clarity and usefulness are the most important things. ![]() Now, sometimes it might not be possible to write a message that short, so don’t beat yourself up attempting to get to 8 words on your error popup. ![]() When the sentences were 8 words or less, users understood the whole 100%. So, when sentences were 14 words or less, users understood 90% of the messaging. In fact, an oft-cited study by the American Press Institute showed that shorter sentences results in greater understanding by users. The longer a message, the less likely your users will read them. I've created a debug report with the ID D571484643.The rule that applies to all UX microcopy also applies to error messaging. ![]() Windows 10 Enterprise 21H2 (Windows Feature Experience Pack 120.2212.4190.0) I haven't checked any other footnote-based styles, and I suspect in practice the error is most likely to effect demo sessions where I'm changing the style on the fly - but as I say, it does seem to be consistent. As long as there's no bibliography in the document, I find I can switch between OAJ and other styles with no problem - but as soon as a bibliography exists, switching to OAJ will cause the error. The error only occurs if a bibliography has been generated, so I assume it's related to the fact that Oxford Art Journal doesn't support bibliographies - you do get a message to this effect if you try to generate a bibliography while OAJ is the current style. Checking the Document Preferences panel immediately after the error occurs shows the style as still set to CTR Harvard (at this point undo can still work to revert the changes). Changing the style after this will alter the output of the bibliography and the footnote references, but the in-text citation will remain a superscript number (as per the Oxford style). Go into Document Preferences and set the style to Oxford Art Journal.Īt this point on my machine, Word will generate an error message ("Zotero experienced an error updating your document").Īfter closing the error message, the document will show both footnote references and a bibliography. Create a new document and add a citation using a default style (I used CTR Harvard 12th for reporting, but I've tried several other styles and all have had the same result).Ĥ. Add 'Oxford Art Journal' to the list of output styles.Ģ. I've also tested using multiple saved references, without any variation in the results.ġ. copying the file / contents, removing OneDrive from the equation, but the problem does appear to persist. I've tried the various suggestions on the troubleshooting page, e.g. I selected this hoping to demonstrate footnote styles in Word, but using it appears to consistently cause a Word error and can leave the Zotero content in a confused state. Hi - I think I've found a reproducible error with the output style for Oxford Art Journal. ![]()
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